Originally from Puerto Rico, Ramon was bitten by the Disney ‘bug’ as a young boy nearly 35 years ago during an amazing family vacation to Walt Disney World for New Year's celebrations. It was his first trip to Disney and since then his passion, dedication, and total immersion in the Disney experience has created a knowledge base equal to none.


Ramon eventually became a Walt Disney World Cast Member in 2004, serving first as a Grand Gathering Greeter at Disney's Contemporary Resort and then later moved to its Front Desk. After his experience at the Front Desk, Ramon then was transferred to Disney's Risk Management Department. These unique roles in both front-end and back of house hospitality gave Ramon the expert insider knowledge that he brings to Theme Park Concierges VIP services, allowing him to plan amazing vacation experiences for his Guests.


As the Founder of Theme Park Concierges, a Charter Member of D23, an Annual Disney Pass-holder and a Member of Tables of Wonderland, Ramon has accumulated over fifteen years of Guest Services’ experience in the hospitality industry. Ramon is committed to delivering excellence and careful attention to detail for every one of Theme Park Concierges’ Guests.